Returns and Exchanges
- No refunds are to be given, only store credit or exchanges.
- All exchanges and refunds for store credit must be returned to us within 10 days from when your package was shipped out.
- Customers are responsible for any and all shipping charges - must include exchange shipping cost/label, as we do not pay for exchanged shipping.
- NO exchanges and/or store credit will be given after 10 days.
- Exchanges only acceptable for items of equal or lesser value, in which we will provide you with a store credit code for the remaining value, if needed.
- Sale items are final sale and cannot be exchanged nor returned for store credit.
- No price adjustments.
- Once your package has left our hands, USPS is responsible. We trust that you will receive your package in a timely matter.
EXCHANGING OR RETURNING ONLY FOR STORE CREDIT:
- Email us at firstname.lastname@example.org within 10 days of your original purchase including the following:
- All clothing items must be returned in original condition with tags attached in original packaging, unwashed, and unworn.
- We reserve the right to reject any exchanges or returns if the item(s) do not meet our evaluation standards.
- We are not responsible nor liable for items lost in the mail, therefore, it is highly recommended to have a tracking number, insurance, and/or delivery confirmation.
- Please send your exchange to:
808 Brickell Key Drive, #1801
Miami, FL 33131
Please feel free to email us at email@example.com with any questions. Thank you for shopping with us!